Patient Resources
Everything you need before, during, and after your visit.
Before Your Visit
What to Bring
- Valid government-issued photo ID
- Insurance card (if requesting a superbill)
- List of current medications and dosages
Cancellation Policy
We require 24-hour notice for cancellations or rescheduling. This allows us to offer your slot to another patient and keeps our team's schedule running smoothly.
To cancel or reschedule, call us at (845) 202-0520 or email info@opulenthbw.com.
Preparing for IV Therapy
- Drink plenty of water before your appointment — good hydration makes vein access easier
- Eat a light meal 1–2 hours beforehand; avoid arriving on an empty stomach
- Wear comfortable, loose-fitting clothing with easy access to your arm
- Avoid alcohol the night before your session
Preparing for Hormone Consultation
- Bring any recent lab results you have — even from another provider
- Fast for 8–10 hours beforehand if possible so we can draw labs at the same visit
- Prepare a list of your current symptoms, medications, and supplements
- Jot down questions you want answered — no question is too small
Forms & Intake
How Intake Works
Intake forms are completed either at the practice during your visit or sent to you via email after you book your appointment. You will receive a confirmation email with a link to your intake form — completing it before you arrive means we spend the full appointment focused on you, not paperwork.
If you have questions about a form or need assistance, contact us any time at info@opulenthbw.com.
Schedule Your AppointmentAftercare Guidelines
Follow these guidelines after your treatment to get the best possible results.
After IV Therapy
- Stay well hydrated throughout the rest of the day
- Avoid alcohol for at least 24 hours post-infusion
- Light activity is fine; listen to your body
- Mild bruising at the IV site is normal and will resolve within a day or two
After Botox
- Do not lie down for at least 4 hours after treatment
- Avoid rubbing or massaging the treated area for 24 hours
- Skip intense exercise and alcohol for 24 hours
- Results begin to appear within 3–5 days; full effect at 2 weeks
After Dermal Filler
- Apply ice packs (wrapped in cloth) to reduce swelling — 10 min on, 10 min off
- Avoid strenuous exercise for 24 hours
- Sleep with your head slightly elevated the first night
- Some swelling and mild bruising is normal and will subside within a week
Insurance & Payment
How We Handle Payment
Insurance
We are a cash-pay practice. We do not bill insurance directly. This keeps our care focused entirely on you — no prior authorizations, no surprise bills.
Accepted Payment Methods
- All major credit cards (Visa, Mastercard, American Express, Discover)
- HSA and FSA cards
- Cash
Superbill
We can provide you with a Superbill — an itemized receipt with the diagnostic and procedure codes your insurance needs — so you can seek potential out-of-network reimbursement from your insurer. Just ask at checkout.
Helpful Links
More resources to help you make the most of your care at Opulent HBW.